Can I do expedited shipping?

Yes, expedited shipping can be requested by calling us (You may also type in a special request when you order).

Can I pick-up my online order at the store in Dallas, TX?

Yes, you may pick up your online order at YKtrading, Inc. (walk-in) store. Please come after 2 business days to pick up your order. 

Do you accept American Express credit cards?

Sorry, we do not accept American Express cards. We accept Visa, MasterCard or Discover credit/debit cards.

How can I get the wholesale prices?

When you log-in you will be able to see the prices. And they are the wholesale prices.

How long will it take for me to get my order?

If we get the order by 2pm on weekdays, we would send them out the same day. It takes 1 to 5 business days for UPS delivery. 

How do I place an order?

1. Login (New customers would have to register first - My Account - Register). 
2. Add items into your shopping cart.
3. Place Order (Check Out).
4. Fax us a copy or your state sales tax & use certificate (/business registration copy).

How do I register as a member? (A: My Account, Register)

Please click My Account and Register to register. 

I think I placed an order with YKTrading.com. (Where is my order?)

Please make sure to press "Place Order" button (After printing the Final Review of Your Order, please close the page). Please make sure to get an order confirmation number. Order status/confirmation numbers can be viewed after placing orders by clicking My account, Order Status and the (Order) Numbers. 

Is it possible that my smaller items were packaged inside of my beauty cases/luggage sets?

Yes, we put smaller items inside the bigger items (boarding cases and beauty cases) to save shipping costs. 

What are your best selling items?

YKTrading.com New Arrivals are the best selling items.

What are your handbags made of?

Most of our handbags are made of PVC. Some that are listed as genuine leather are made of genuine leather.

What countries do you ship to? (A: USA, Canada)

We only ship to the United States and Canada. 

What is your return policy?

Damaged Returns

Customers who receive items that arrive damaged, or receive a manufacture damage item may return the damaged item for store credit or a refund to their credit card depending on the method of payment. 

Damaged items will only be accepted within 14 days from the date on the invoice, after 14 days returns will NOT be accepted. In order to issue a damaged return the customer must contact us and request a UPS Return Service Tag you will receive through your email you registered. After we have received the damaged item with a copy of the invoice we will gladly issue a credit/store credit.

Non-Damaged Returns

Customers who are not satisfied with their purchase may return the item for a refund. Non-damaged returns will only be accepted within 14 days from the date on the invoice, after 14 days returns will NOT be accepted. Please note that we will charge a 20% restocking fee for non-damaged returns, and the customer is responsible for mailing back the return as well as return shipping and handling charges.

How to Return

We will send customer a "UPS electronic return label" via e-mail. Please check the e-mail after 6:00PM CT, print out the return label and follow directions on the printout. You may give the package to a UPS driver or drop it off at a UPS location/store. Please insert the copy of invoice in the box. After we receive the defective item, we will gladly give you store credit. Please contact us with further questions.

Who can order from this site?

Only valid state sales tax certificate holders may order from our website. Please fax us a copy of your state sales tax & use certificate to 972-620-1929 when you order. 

Why did I get a 'Notification of your trying to order....' E-mail?

'Notification of your trying to order....' e-mails are sent as reminders that your shopping carts currently have items.