FAQ

1. Login (New customers would have to register first - My Account - Register).
2. Add wanted items into your shopping cart.
3. Place Order (Check Out).
4. Fax us a copy or your state sales tax & use certificate ( or business registration copy).

For more details, click on here.

Yes we do, our current discount will be displayed in the banner on our website or under the Sales Policy tab, under Discount Policy, as our discounts change frequently.

Yes. A customer may choose to pick up the order at our pick up location at 2560 Glenda Ln. Dallas Tx. 75229.

When placing an order that a customer wishes to pick up, please make a note on the Special Request line. Also, please allow us 24 business hours to pick and process your order.

Tracking the status of your order is easy. Once your order has been processed and shipped, you will receive a confirmation email containing a unique tracking number. You can use this tracking number on our website or the carrier's website to monitor the real-time status and location of your package.

Only valid state sales tax certificate holders can make an order on our website. Please email us a copy of your state sales tax & use certificate at info@yktrading.com when you place an order.

Yes, expedited shipping can be requested by calling us (You may also type in a special request when you order).

We offer a variety of shipping options to cater to different customer preferences. Standard shipping is the most economical choice with a delivery time of 7 days, while expedited shipping provides a faster delivery option at an additional cost.

If you placed an order by 12 PM on weekdays, we would ship out your items on the same day. It takes 1 to 5 business days for UPS delivery. But it might vary depending on the Courier's condition.

Shipping charges are *determined and may vary from actual computerized invoice depending on destination, weight, and dimension number of package(s) being sent. Additional shipping and handling fees are sole responsibility of customer(s).

Yes, we put smaller items into other bigger items, such as boarding cases or beauty cases, to save your shipping costs.

We do offer international shipping only to Canada. During the checkout process, customers can select the country, and shipping costs and estimated delivery times will be provided accordingly.

Damaged Returns

Customers who receive items that arrive damaged, or receive a manufacture damage item may return the damaged item for store credit or a refund to their credit card depending on the method of payment.

Damaged items will only be accepted within 14 days from the date on the invoice, after 14 days returns will NOT be accepted. In order to issue a damaged return the customer must contact us and request a UPS Return Service Tag you will receive through your email you registered. After we have received the damaged item with a copy of the invoice we will gladly issue a credit/store credit.

Non-Damaged Returns

Customers who are not satisfied with their purchase may return the item for a refund. Non-damaged returns will only be accepted within 14 days from the date on the invoice, after 14 days returns will NOT be accepted. Please note that we will charge a 20% restocking fee for non-damaged returns, and the customer is responsible for mailing back the return as well as return shipping and handling charges.

How to Return

We will send customer a "UPS electronic return label" via e-mail. Please check the e-mail after 6:00PM CT, print out the return label and follow directions on the printout. You may give the package to a UPS driver or drop it off at a UPS location/store. Please insert the copy of invoice in the box. After we receive the defective item, we will gladly give you store credit. Please contact us at info@yktrading.com with further questions.

For more details, click on 'Returns & Exchanges'.

Initiating a return is simple. Log in to your account on our website, go to the order history section, and select the item you wish to return. Follow the provided instructions to generate a return authorization, and then ship the item back to us using the prepaid shipping label provided.

In most cases, return shipping fees are the responsibility of the customer. However, if the return is due to an error on our part, such as receiving a damaged or incorrect item, we will cover the return shipping costs. We recommend using our provided prepaid shipping label for hassle-free returns.

When you log-in, you will be able to see the prices for the wholesale deal.

Please click on the link of 'Register'.

Our wholesale program has minimum order price requirements to ensure you receive the best possible pricing and to streamline the fulfillment process. The minimum order price is $50.

Please go to 'What's New' collection and take a look at them.

Most of our handbags are made of PVC. Some that are listed as genuine leather are made of genuine leather.